AI Automation
The use of AI to perform tasks that previously required human attention, at scale and with minimal intervention.
AI automation is the application of artificial intelligence to perform repetitive, rule-based, or judgment-dependent tasks at scale -- replacing or augmenting human attention with AI decision-making and action. This includes document processing, customer communication, data transformation, content generation, and operational monitoring.
As a commercial AI asset, AI automation refers to packaged automation systems -- configured workflows, agent systems, or API integrations -- that a business can deploy to reduce operational costs or increase throughput. The commercial value is the time-to-productivity: a buyer can deploy a pre-built AI automation in days rather than building from scratch in months.